Privacy Policy

NextStep Modern Solutions ("we", "us", "our") is a web design and digital services company operating at nextstepmod.com. We are committed to protecting your personal data and handling it responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

For data protection enquiries, contact us at hello@nextstepmod.com.

We may collect and process the following personal data:

—Name and contact details, including email address and phone number.

—Payment information, processed securely via Stripe. We do not store card details directly.

—Website usage and analytics data, including pages visited, time on site, and device and browser information.

—Marketing email preferences and engagement data where you have opted in to receive communications from us.

We collect and use your data for the following purposes:

—To deliver our services and fulfil contractual obligations with clients.

—To process payments securely via our payment provider.

—To improve our website and the experience of visitors.

—To send marketing communications where you have given your consent to receive them.

We use the following third-party services that may process your personal data on our behalf:

—Stripe — Payment processing. Their privacy policy is available at stripe.com/privacy.

—Google Analytics / Google Workspace — Analytics and business operations. Their privacy policy is available at policies.google.com/privacy.

We will update this section if additional tools are introduced that process personal data.

We retain personal data only for as long as necessary:

—Client data is retained for the duration of the contract, plus 6 years in line with UK legal requirements.

—Analytics data is retained in accordance with the default settings of the relevant tool.

—Marketing data is retained until you unsubscribe or withdraw consent.

—This website uses cookies for analytics purposes to help us understand how visitors use the site.

—You can manage or disable cookies at any time through your browser settings.

—Disabling cookies may affect the functionality of certain parts of the site.

Under UK data protection law, you have the following rights:

—Right to access — you may request a copy of the personal data we hold about you.

—Right to rectification — you may ask us to correct inaccurate or incomplete data.

—Right to erasure — you may request that we delete your personal data in certain circumstances.

—Right to withdraw consent — where processing is based on consent, you may withdraw it at any time without affecting prior processing.

—Right to complain — you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

To exercise any of your rights, contact us at hello@nextstepmod.com.

We may update this Privacy Policy from time to time. Where changes are material, we will notify you where reasonably practicable. The "last updated" date at the top of this page will always reflect the most recent version.