12 Recruiters. Half Their Day Lost to Admin.
We Gave It Back.
A 12-person UK recruitment agency specialising in technical and engineering placements came to us at a breaking point. Over six months they had lost two senior consultants to burnout. A third was close to walking. The owner was spending more time firefighting internal ops than growing the business.
They were about to hire a dedicated resourcer. A £34,000 salary plus employer NI and pension, north of £39,000 all in. They got to the interview stage before they found us.
The core problem was not the people. It was the work. Consultants were spending the majority of their day on tasks that did not need a human: sourcing candidates, writing outreach from scratch, screening CVs, chasing interview slots, updating the CRM, and sending client updates. All of it manual. All of it stealing time from the work that actually generates revenue.
They had tried a new CRM the year before. The admin still existed. It was just stored somewhere different.
A consultant's week, before and after.
Seven agents.
One connected
workforce.
Click any agent to see exactly what it does.
Pulls candidate longlists from LinkedIn and job boards based on the live brief. Filters by location, experience, availability signals, and role fit. Delivers a ranked shortlist to the consultant each morning. No more hours lost on manual searches.
Sends personalised outreach sequences across email and LinkedIn. Tailors the message to each candidate's background. Follows up at the right intervals automatically. Flags positive responses so the consultant steps in at exactly the right moment, not before.
Every application is assessed against the brief automatically. The consultant receives a shortlist with a plain-English summary and recommendation for each candidate. CVs that do not meet the brief never reach a desk.
Sends availability, collects responses, books the slot, and sends confirmations and reminders to both sides. What used to take three to five emails over two days now happens in minutes with no one involved.
Logs every interaction automatically across calls, emails, LinkedIn, interviews, and placements. The owner can see exactly where every candidate and client sits in the pipeline at any time without asking the team.
Sends placement progress updates at defined points in the process: shortlist delivered, interviews confirmed, offer stage reached. Clients feel looked after. Consultants stop being chased for status updates.
When a new brief arrives, the agent reads it, structures it into a standard format, extracts the key requirements, and routes it to the right consultant ready to action. No more unstructured emails sitting in an inbox waiting to be read.
"The owner moved out of day-to-day operations and into growth for the first time in two years. One consultant said the job was worth doing again."
DETAILS HAVE BEEN ANONYMISED.
The AI workforce has been live on the Operate retainer since go-live. Changes to agent logic, workflow adjustments, and a full CRM migration six months in were all handled as part of the retainer at no extra cost. The system continues to evolve as the business grows.
Ready to see what this looks like inside your business?
It starts with an audit. We map everything, find the opportunity, and show you exactly what we would build before you commit to anything.